max757 Privacy Policy
We take the security of your personal information very seriously. Read this policy to learn in detail how your information is collected, used, and protected.
1. Introduction and Scope
max757 is a trusted online gaming and betting platform in Bangladesh. We take the privacy of our users very seriously. This privacy policy ("Policy") describes how max757 collects, uses, discloses, and protects your personal information.
This policy is an integral part of our Terms and Conditions. By accessing or using the max757 website, platform, or any of our services, you agree to the practices described in this policy. If you do not agree with any part of this policy, please refrain from using our services.
This policy may be updated from time to time. If any changes are made, we will note the updated date on this page and, where necessary, notify you by email.
2. What Information We Collect
max757 collects various types of information to provide its services. The types of information collected are described in detail below:
Personal Identity Information
We collect the following information at the time of account registration:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- Username and password
Financial Information
Information required for processing transactions:
- bKash, Nagad, or Rocket account number
- Transaction history
- Deposit and withdrawal records
- Bank account details (where applicable)
Technical and Usage Information
Information collected automatically while you use our services:
- IP address and device information
- Browser type and version
- Page visit logs
- Information obtained from cookies and similar technologies
Gaming Activity Information
Information related to your gaming experience:
- Play history and statistics
- Bet placement records
- Details of bonus and promotion usage
- Preferred games and categories
3. Purpose of Using Information
max757 uses the information collected only for lawful and specific purposes. We use your information for the following reasons:
3.1 Service Delivery and Management
We use your information to manage your account, process transactions, provide gaming services, and verify your identity. This is part of our contractual obligation and is essential for delivering our services.
3.2 Security and Fraud Prevention
We analyse your information to ensure the security of your account and financial transactions, detect unauthorised access, and prevent potential fraud or money laundering activities. Maintaining a safe gaming environment is one of our top priorities.
3.3 Regulatory Compliance
We retain and process information as required to meet applicable laws, regulations, and regulatory requirements. This includes age verification (for users aged 21 and above only), identity verification, and monitoring of suspicious financial activity.
3.4 Customer Support and Communication
We use your contact information to communicate with you through our 24/7 Bengali support team, respond to your enquiries, send important account-related information, and notify you of service changes.
3.5 Service Improvement and Personalisation
We use usage data to improve your gaming experience, tailor content to your preferences, and analyse and enhance the performance of our platform.
4. Information Sharing and Disclosure
max757 does not sell your personal information to third parties. However, we may share your information in the following specific circumstances:
Service Provider Partners
We work with trusted third-party service providers who carry out specific functions on our behalf. These include payment processors (bKash, Nagad, Rocket), game providers, and technology service providers. These partners receive only the information necessary to provide their services and operate under strict confidentiality agreements.
Legal and Regulatory Requirements
We may disclose information to comply with applicable law in response to court orders, legal processes, or valid requests from regulatory authorities. We may also share information with relevant authorities to assist in preventing and investigating fraud, money laundering, or other illegal activities.
Business Transfers
In the event of a company merger, acquisition, or sale of assets, user information may form part of the transferred assets. In such cases, we will provide you with advance notice and the new controlling entity will be bound by this policy.
With Your Consent
If we need to share your information for any reason other than those mentioned above, we will obtain your explicit consent. You may withdraw this consent at any time, though prior sharing will not be undone.
5. Cookies and Tracking Technologies
max757 uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device that help our site remember your preferences and personalise your experience.
5.1 Essential Cookies
These cookies are essential for the basic functioning of the site. They maintain your login session, keep security features active, and save your account preferences. Disabling these cookies will prevent many site features from working.
5.2 Functional Cookies
These cookies save your preferences such as language settings, display preferences, and gaming customisations. They remove the need to reset the same preferences on each visit.
5.3 Analytics Cookies
We use anonymous analytics cookies that help us understand how users are using our site. This information is used to improve the site's performance and user experience.
You can control or disable cookies by changing your browser settings. Please note, however, that disabling certain cookies may prevent some site features from working properly.
6. Data Security Measures
max757 has adopted the highest standard of technical and organisational security measures to keep your personal and financial information safe:
SSL Encryption
All data transmission is protected by SSL/TLS encryption, which keeps information exchange secure.
Firewall Protection
Advanced firewalls and intrusion detection systems keep our servers secure.
Access Control
Only authorised staff can access specific information and all access is logged.
Regular Audits
Our security measures are regularly tested and updated to ensure the highest level of protection.
7. Data Retention Period
max757 retains your information only for as long as necessary. We consider the following factors when determining the retention period:
7.1 Active Account Information
For as long as your account remains active, we retain your complete profile and activity information. This is essential for us to provide you with uninterrupted service.
7.2 After Account Closure
Even after an account is closed or deactivated, we retain certain information for a defined period to meet legal requirements. Financial transaction records are retained in accordance with applicable regulatory requirements.
7.3 Marketing Information
If you unsubscribe from marketing communications, we will remove your information from our marketing list as quickly as possible. However, we reserve the right to retain information required for legal or contractual reasons.
8. Your Privacy Rights
As a max757 user, you have the following rights over your own information:
Right to Access Information
You can request to see what information we hold about you. We will provide you with a copy of this information.
Right to Correct Information
If any information stored in your account is incorrect or incomplete, you can request that it be corrected.
Right to Delete Information
In certain circumstances you can request that your information be deleted. However, it may not be possible to delete all information due to legal obligations.
Right to Object to Processing
You can object to your information being processed for marketing or profiling purposes. We will take action immediately in such cases.
To exercise any of the above rights, please contact our support team via 24/7 live chat or email us at [email protected]. We will respond to your request as quickly as possible and within a maximum of 30 days.
9. Privacy of Minors
Protecting minors is one of our top priorities. We use age verification methods at the time of registration. If we become aware that a minor is using or has used our platform, we will immediately close that account and delete the associated information.
If you believe a minor is using our services, please notify us immediately via our 24/7 live chat support or at [email protected].
10. Policy Changes and Updates
max757 may update this privacy policy from time to time. Changes may occur for the following reasons:
- Changes in legal or regulatory requirements
- Changes to our services or technology
- Improvements based on user feedback and requests
- Changes in best practices for data protection
For any significant changes, we will notify you in advance by email and/or by displaying a notice on our platform. Continuing to use the service after a change means you agree to the updated policy.
11. Contact Us
If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise your data protection rights, please contact us:
Contact Us
For more information, also see our Terms and Conditions and Responsible Gaming policy.